Get Started with Shaggar eServices Platform

To access services, choose the appropriate login method for your account type.

• •Visit the eServices portal at https://eservice.Shaggar city.com/
• •For Individuals: Click 'Sign with National ID' to securely log in using your ID
• •For Organizations: Click 'Sign Up' to register a new organization account
• •Complete the required verification for your chosen method
• •Once authenticated, you can start using services immediately

Learn how to find and access the services you need.

• •Homepage: Browse featured services and announcements
• •Find Applications: Use the search bar or browse by category
• •Service Categories: Explore 22+ categories (Family, Land, Police, Health, etc.)
• •My Applications: Track your submitted applications
• •Profile: Manage your account settings

Step-by-step process to submit an application.

• •Select the service you need from the catalog
• •Read the service requirements and fees
• •Click 'Apply Now'
• •Fill out the application form with accurate information
• •Upload required documents (ID, photos, supporting documents)
• •Review your application before submission
• •Submit and receive a confirmation number

Monitor your application status in real-time.

• •Log in to your account
• •Go to 'My Applications' or 'Application Status'
• •View all submitted applications
• •Check status updates (Pending, In Progress, Approved, Completed)
• •Receive notifications via email/SMS
• •Download approved documents/certificates

How to pay for services online.

• •Payment methods accepted (mobile money, bank transfer, etc.)
• •Secure payment processing
• •Receive payment confirmation
• •Download payment receipts

Resources available if you need assistance.

• •FAQs: Common questions and answers
• •Contact Support: Email, phone, or visit office
• •Help Center: Video tutorials and guides
• •Live Chat: Real-time assistance (if available)